OS&E
OPERATING SUPPLIES & EQUIPMENT
This is an extremely diverse and complex list of Operational Supplies and Equipment’s fundamental for the day-to-day of your operations.
H2E2 elaborates a complete shortlist of all your operational needs for both Front of the House (FOH) and Back of House (BOH).
SOP’s
STANDARD OPERATIONAL PROCEDURES
The tool that warrants your service highest standards, and the perfect guideline for your operations and staff. Our SOP’s manuals are built to cover:
Guests relations
Service delivery protocols & facilities set-up
Employee handbook – HR
BRANDING & MARKETING
Nowadays int the fast-paced society, adequate branding is essential to successfully promote your business. Additionally, we can advise on the selection of the best communication channels, website development & social media strategy to maximize exposure and reach your targeted guests.
We can assist you with all branding elements needed for your facility:
Brand revamping (Vision, Mission, Values and Positioning)
Logo re-design including all related stationary applications
Marketing tools like menus, gift vouchers, loyalty cards, etc.
Uniform design and linen personalization
TRAINING & RECRUITMENT
We will assist you in securing the right talent through simple and effective recruitment processes that respect the allocated budget.
We offer a niche recruitment service by screening, profiling, reference check, initial interviewing and trade testing candidates.
We will also ensure initial pre-opening training including SOP’s implementation, therapies protocols, professional/retail brand induction, and booking systems.